Introducing our elegant and robust 40oz Stainless Steel Coffee Cup Travel Mug, designed to keep your beverages at the perfect temperature while you explore the world.
1. What is your Minimum Order Quantity (MOQ)?
For items we have in stock, the minimum order requirement is 100 pieces, with the flexibility to choose up to 25 pieces available per color.
For custom colors or packaging, the MOQ is set at 2000 pieces to ensure personalized perfection.
2. Can I obtain samples to evaluate the product?
Absolutely! We are pleased to provide samples.
The total charge for a sample, including shipping, is a reasonable 50 USD.
We also offer customized samples, with the sample cost reimbursable upon placing an order above 3000 pieces.
.
3. What is the lead time for sample preparation?
For samples currently available,
in
1-3 days
they will be dispatched
.
For samples with your specific designs,
approximately 5 to
7 days
will be required to prepare them
, depending on your designs, especially if a new printing screen is needed.
4. What is the lead time for production once an order is placed?
For products with stocked colors, enjoy rapid delivery as they can be shipped within 7 days.
For customized OEM orders, the production timeline is estimated at 25-35 days
following receipt of deposit and confirmation of all packaging materials.
.
5. Which
documentation
is required if I wish to submit my own design?
Our in-house designer can work with your JPG, AI, CDR, or PDF files. We'll generate a 3D model for mold or print screen, ensuring your approval of the final design.
6. How extensive is your color selection?
We utilize the Pantone color system
or your provided sample
. Simply provide us with the Pantone
number
. We will accurately match the colors, or suggest trending hues for your consideration.
7. What are your shipping methods and delivery timelines?
For smaller orders, we offer prompt delivery via express services, while larger quantities are typically shipped by
sea transport
.
8. What are your payment terms and conditions?
Our standard payment terms are a 30% deposit by TT upon order confirmation and 70% against the B/L copy.
For smaller orders, a full upfront payment is required through MADE IN CHINA.
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