Elegant and robust, the 40oz Stainless Steel Coffee Cup Travel Mug is a must-have for every adventure.
1. What is your Minimum Order Quantity (MOQ)?
For readily available stock items, our MOQ is a flexible 100 pieces, with the liberty to choose 25 pieces in each color.
For bespoke OEM colors or custom packaging, the MOQ elevates to 2000 pieces for a truly personalized touch.
2. Can I request samples?
Absolutely! We warmly welcome sample requests.
The sample, including shipping, is priced at a competitive total of 50 USD.
We offer the option of customized samples too; the sample fee is refundable with an order exceeding 3000 pieces.
.
3. How swift is the sample preparation time?
For existing samples,
they are ready
within 1-3 days
, promptly dispatched.
.
If you desire your own designs,
anticipate about 5-
7 days
for completion,
depending on the complexity and need for new printing screens, etc.
4. What’s the duration for production lead time?
For stocked colors, expect lightning-fast delivery within 7 days.
For customized OEM orders, the timeline extends to 25-35 days
after receiving the deposit and confirming all packing materials.
.
5. What
documents
are needed for my personalized design?
Our in-house design team crafts with excellence. Provide us with JPG, AI, CDR, or PDF files. We will create a 3D drawing or printing screen for your final approval.
6. How extensive is your color palette?
We offer color matching with the Pantone
card or your sample.
Simply convey the Pantone
number
. We'll ensure a perfect color match, or suggest trending hues.
7. What is your shipping method and delivery time?
For small orders, we deliver expediently via express, while larger orders are shipped by
sea
.
8. What are your payment terms?
Our standard payment term is a 30% deposit via TT upon order confirmation, with the remaining 70% due against a copy of the Bill of Lading.
For smaller orders, we require a full 100% prepayment through MADE IN CHINA.
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