Product Highlight: Discover the 40oz Stainless Steel Coffee Cup Travel Mug - your perfect companion for on-the-go sipping.
1. What is your Minimum Order Quantity (MOQ)?
For stock items, our MOQ is conveniently set at 100 pieces, with the flexibility of 25 pieces per color.
For OEM color or custom packaging, the MOQ rises to 2000 pieces to cater to your unique branding needs.
2. Is it possible to obtain samples?
Certainly, we are more than happy to provide samples for you to evaluate.
The comprehensive sample charge, inclusive of shipping, amounts to just 50 USD.
We offer customized samples as well, with sample costs refundable against orders exceeding 3000 pieces.
.
3. What is the lead time for delivering samples?
For existing samples,
in
just 1-3 days
they will be dispatched
.
If you desire custom designs,
it will take about 5-
7 days
to be prepared,
depending on whether new printing screens or other adjustments are needed.
4. How long does it take to complete production?
For stocked colors, enjoy swift dispatch within just 7 days.
Customized OEM orders, however, necessitate a timeframe of 25-35 days
after receiving the deposit and finalizing all packaging details.
.
5. Which
documents
are required for creating my design?
Our in-house designer can work with various formats such as JPG, AI, CDR, or PDF. We'll create 3D drawings for mold or screen printing based on your input for final approval.
6. How many color options do you provide?
We align with Pantone
color references or your sample,
Simply provide the Pantone
number,
and we'll match accordingly, or propose popular shades for your consideration.
7. What are your shipping options and delivery timelines?
For small orders, express delivery is available. Larger orders are typically shipped
by sea,
ensuring reliable and efficient delivery.
8. What are your payment terms?
Our standard payment terms are a 30% deposit upon order confirmation and 70% against the Bill of Lading copy.
For smaller orders, full payment in advance via MADE IN CHINA is required.
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