Introducing our 40oz Stainless Steel Coffee Cup Travel Mug, the perfect companion for those on-the-go moments.
1. What is your Minimum Order Quantity (MOQ)?
For items currently in stock, our Minimum Order Quantity is 100 pieces, with an option of 25 pieces available per color.
If you require OEM color or special packaging, the MOQ is set at 2000 pieces.
2. Is it possible to receive samples?
Absolutely, you can!
The sample charge, inclusive of shipping, totals to a nominal fee of 50 USD.
We can also provide customized samples, and the sample cost will be refunded upon an order placement that exceeds 3000 pieces.
.
3. What is the lead time for sample preparation?
For existing samples,
within
1-3 days
they will be dispatched.
.
Should you wish to create your own designs,
approximately 5-
7 days
will be required
, depending on the complexity of your designs and whether new printing screens are needed.
4. How long does it take for production once an order is placed?
For colors already in stock, enjoy lightning-fast delivery within 7 days.
For customized OEM orders, expect a production lead time of 25-35 days
following receipt of the deposit and final confirmation of all packing materials.
.
5. What
documentation
is required if I want a design of my own?
Our in-house designer is ready to assist. Please provide files in JPG, AI, CDR, or PDF formats. We will create a 3D drawing or printing screen based on your specifications for final approval.
6. How many color options are available?
We can match any color using the Pantone
card or your provided sample.
Simply tell us the Pantone
number
. We will ensure precise color matching, or suggest trendy colors for your consideration.
7. What are the shipping methods and delivery timelines?
Small orders can be conveniently delivered by express courier, while larger orders are typically shipped by
sea
.
8. What are your payment terms?
Our standard payment terms are TT, with a 30% deposit required upon order signing and 70% upon presentation of the B/L copy.
For smaller orders, full payment is expected in advance via MADE IN CHINA.
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